Privacy Policy

Effective as of 10/1/2022

We at Lexie, (“we,” “us,” or “our”) know that privacy is very important to you.

We have created this privacy policy (the “Privacy Policy”) to describe what kinds of personal information we may obtain through your interaction with us, including our ordering platform and our other apps, platforms and websites integrated into our user interface (collectively, the “Services”).

By visiting our websites, platforms and applications, or using the Lexie’s Services, you accept the practices described in this Privacy Policy and Terms of Use. If you do not agree to (or cannot comply with) all of the terms of this Privacy Policy, you may not access or use the Services.

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.

If you accept or agree to this Privacy Policy on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Privacy Policy and, in such event, “you” and “your” will refer and apply to that company or other legal entity.

1. INFORMATION WE COLLECT

In the course of operating the Services, Lexie collects or receives the following types of information, which may include personal information. Information collected includes: Contact Information, Billing Information, Geolocational Information, Other Information.

Other information collected may be related to you and your use of our Services, your interactions with us and our advertising, as well as information regarding your computer or other devices used to access our Services (collectively, the “Other Information”). Such Other Information may include:

From You.Additional information about yourself that you voluntarily provide to us, such as your food orders, favorite foods, favorite restaurants, gender, birthdate, interests, and biometric information (such as fingerprints and voice recordings).

From Your Activity.Information that we automatically collect when you use the Services, such as (i) information about the device from which you access the Services (i.e., the type of device, the advertising identifier (“IDFA” or “AdID”), the operating system and version (for example iOS, Android or Windows), your carrier and network type (WiFi, 3G, 4G, LTE); (ii) your IP addresses (which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device); (iii) browser type and language; (iv) referring and exit pages and URLs; (v) date and time; (vi) amount of time spent on particular pages; (vii) what features of the Services you use or visit, including your use of Platform (Direct, Discover, or both); (viii) what you order and from which restaurants; and (ix) similar information concerning your use of the Services.

From Cookies and Similar Technology.Like most online services, we automatically receive standard technical information when you connect with the Services. We collect this information through browser cookies, pixels, web server logs, web beacons, and similar technologies. These features enable us to personalize your experience with the Services, understand how you use them, maintain a persistent session, and improve and further develop the Services. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. We use cookies to help us collect Other Information and to enhance your experience using the Services. Specifically, we use cookies to authenticate users, personalize your experience when using the Services, analyze which features of the Services you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. If you do not want the Services to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Services may not function properly. When the Services are made available to you through third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing those policies.

From Other Sources.Information that we collect or receive from Amazon and/or other sites on which you have used the Services in accordance with their terms of use and privacy policies and applicable law.

Third-Party Analytics. We use third-party analytics services to evaluate your use of the Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Services and mobile and internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. The information used by such analytics services is generally at the aggregate level.

To the extent any information that is collected is at the individual level, is considered personal information, or is used for secondary marketing purposes, users may opt-out of such collection and request information be deleted by:

Sending an email to: support@lexie.ai

Writing to us at: 6 Los Altos Sq, Los Altos, CA 94022

For more information on Third Parties that we integrate into our Services, please visit the below links and ensure you are familiar and comfortable with the Terms of Use and Privacy Policies:

2. HOW WE USE YOUR INFORMATION

We use your personal information to provide the Services to you, and to operate our business. These business services include:

Service-related usage, analyzing and improving the services, monitoring and analyzing the effectiveness of the Services, improving the services and develop new products, services, features, and functionality, and testing the services and our infrastructure to make sure the Services are working correctly. Additionally, we may use this information for marketing purposes (as permitted by applicable law), we will obtain your prior opt-in consent to send you electronic marketing communications as well as provide you with clear instructions on how to opt out of these communications.

3. HOW WE SHARE YOUR INFORMATION

We may share transfer, or disclose if you consent to us doing so (where consent is legally required), as well as in the following circumstances:to provide our Services to you, to provide our Services to restaurants we cooperate with, or to better understand and serve our customers, to assist in running our business, to advertise and market our product, for sales purposes, or where required by law or regulator.

If we store information in a way that is aggregate and de-identified, and it therefore does not identify you personally, we may share this de-identified data with our affiliates, agents, and business partners. We may also disclose de-identified user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

We will take reasonable measures to require that any party receiving any of your personal information from us undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your personal information except with your consent, as permitted by law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your personal information.

4. HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect information detailed above to prevent from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from our platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

5. CHILDREN’S INFORMATION

We do not knowingly collect personal information from children under the age of 13 through the Services. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

6. EXTERNAL WEBSITES AND PAYMENT SERVICE PROVIDERS

The Services may contain links to third-party websites. Lexie has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

https://stripe.com/privacy

https://www.usenash.com/terms/privacy-policy

https://help.doordash.com/consumers/s/privacy-policy-us

https://www.uber.com/legal/da/document/?country=united-states&lang=en&name=privacy-notice

7. ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES

If you have registered for the Services, you may access, review, delete and make changes to your information by following the contact instructions below. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any marketing email. If you are part of our text messaging program, you can opt out of receiving marketing and non-transactional messages by texting “STOP” in response. Registered Users (i.e., individuals who register to use the Services) cannot opt out of receiving transactional e-mails related to their account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. In such a case, we will provide you the reason why the modification or removal was not possible.

8. DO NOT TRACK

As discussed above, third parties such as advertising networks and analytics providers may collect information about your online activities over time and across different websites when you access or use the Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

9. NOTICE TO CALIFORNIA RESIDENTS

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (the “CCPA”). For more information about your rights under the CCPA, please contact us if you have any questions about these rights.

10. IMPORTANT NOTICE TO NON-U.S. RESIDENTS

The Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you consent to any transfer and processing of your personal information in accordance with this Privacy Notice, and you do so at your own risk.

11. UPDATES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our privacy practices. We will indicate at the top of this Privacy Policy when it was most recently updated, and we encourage you to revisit this page periodically to stay aware of any changes. By accessing the Services after we notify you of changes to this Privacy Policy, you are deemed to have accepted such changes.

12. HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights and choices, please email us at support@lexie.ai

 

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